Privacy Policy

Effective Date: July 9, 2026

Rescue Tails ("the Game") is operated by ELSA NGO ("we," "our," or "us"). We are committed to protecting your privacy and handling your information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights when using Rescue Tails.

Information We Collect

Depending on how you use the Game, we may collect the following information:

Account Information

If you create an account, we may collect:

• Name or username

• Email address

• Profile information you choose to provide

Gameplay Information

We collect gameplay-related information to provide and improve the Game, including:

• Game progress

• Achievements

• In-game purchases

• Shelter and pet data

• Settings and preferences

Device Information

We may automatically collect:

• Device model

• Operating system version

• App version

• Language settings

• Anonymous device identifiers

• Crash reports and diagnostics

Notifications

If you choose to enable notifications, we may send reminders, event updates, rescue alerts, reward notifications, and other gameplay-related messages. You can disable notifications at any time through your device settings.

How We Use Your Information

We use your information to:

• Provide and maintain the Game

• Save and synchronize game progress

• Process purchases

• Improve gameplay and performance

• Respond to customer support requests

• Detect fraud and abuse

• Analyze anonymous usage statistics

• Send optional gameplay notifications

We do not sell your personal information.

Analytics

We may use trusted analytics providers to understand how players use Rescue Tails and to improve the Game.

Analytics data may include:

• Session duration

• Features used

• Device information

• Crash reports

• Performance data

This information is generally aggregated and does not identify you personally.

Advertising

If Rescue Tails includes advertisements, we may work with third-party advertising partners to display relevant ads, including rewarded advertisements and optional promotional content.

Advertising partners may collect limited device information as described in their own privacy policies.

In-App Purchases

Rescue Tails may offer optional in-app purchases.

Payments are securely processed through the Google Play Store. We do not receive or store your payment card information.

Cloud Saves

If cloud saving is enabled, your game progress may be securely stored so it can be restored across supported devices.

Contact Access

If the Game requests access to your contacts, it will only do so with your permission and only for features that require it, such as inviting friends or sharing content. Your contacts will never be accessed without your consent.

Children's Privacy

Rescue Tails is designed to be family-friendly.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe a child has provided personal information without appropriate consent, please contact us so we can remove the information where required.

Parents or guardians who have concerns about their child's use of the Game may contact us at any time.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

Data Retention

We retain information only for as long as necessary to provide the Game, comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information where required by applicable law, unless we must retain certain information for legal reasons.

Third-Party Services

Rescue Tails may use third-party services to support functionality, including:

• Google Play Services

• Google Play Billing

• Firebase (Analytics, Authentication, Crash Reporting, Cloud Messaging)

• Google AdMob (if advertising is enabled)

These services have their own privacy policies governing how they process information.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Request a copy of your personal data

• Object to certain types of processing

To exercise these rights, please contact us using the information below.

International Users

Your information may be processed and stored in countries other than your own. We take reasonable steps to ensure appropriate safeguards are in place when transferring personal information internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the Game or on our website with an updated Effective Date.

Continued use of Rescue Tails after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

ELSA NGO

Website: https://www.elsa.ngo

Email: contact@elsa.ngo